Terms of Service

Effective Date: April 13, 2026  |  Last Updated: April 13, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website ranchs-pizza.digital (the "Site") and all related services, products, content, and functionality made available through or in connection with the Site (collectively, the "Services").

By visiting our Site, creating an account, placing an order, subscribing to communications, or otherwise engaging with our Services in any manner, you acknowledge that:

• You have read, understood, and agree to be bound by these Terms;
• You are at least 18 years of age, or if under 18, you have obtained verifiable parental or legal guardian consent to use our Services;
• You have the legal capacity to enter into a binding contract under the laws of the United States and the state in which you reside;
• You agree to comply with all applicable local, state, federal, and international laws, rules, and regulations in connection with your use of our Services.

If you are accessing or using the Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in that case, the terms "you" and "your" shall refer to that entity.

2. Company Information

These Terms are entered into with the following entity:

For all legal inquiries, customer service questions, or notices under these Terms, please direct your communications to the email address listed above.

3. Description of Services

Pizza Ranch is a food service business that operates an online platform through which customers may:

• Browse our menu offerings, including pizzas, sides, beverages, desserts, and other food and drink items;
• Place orders for delivery, carryout, or in-store pickup (subject to availability at participating locations);
• Create and manage a user account to store order history, payment preferences, and personal information;
• Participate in loyalty programs, promotional campaigns, discounts, and special offers;
• Receive marketing communications, newsletters, and updates (subject to your communication preferences);
• Provide feedback, reviews, and ratings regarding our food and services;
• Access nutritional information, allergen disclosures, and other product-related content.

We reserve the right to modify, expand, reduce, suspend, or discontinue any aspect of our Services at any time, with or without notice, at our sole discretion. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

All food and beverage products are subject to availability. Menu items, prices, and promotions may vary by location and are subject to change without prior notice. Images displayed on the Site are for illustrative purposes only and may not exactly represent the final product delivered or prepared.

4. User Accounts and Registration

Certain features and services on our Site may require you to register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your login credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.

We reserve the right to suspend or terminate your account at any time, without notice, if we reasonably believe that the information provided is inaccurate, false, or violates these Terms. You may not transfer your account to any other person or entity. Each individual or entity is permitted to maintain only one active account, unless expressly authorized by us in writing.

5. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to use the Site and all related services only for lawful purposes and in a manner consistent with these Terms. You specifically agree not to engage in any of the following prohibited activities:

5.1 General Prohibitions

• Use the Site or Services for any fraudulent, illegal, or unauthorized purpose;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Submit false, misleading, or fraudulent orders, reviews, or information;
• Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to our Services;
• Use automated tools, bots, scrapers, or data mining technologies to access, collect, or index any content from the Site without our prior written consent;
• Transmit any viruses, malware, Trojan horses, or other harmful or disruptive code through or in connection with the Site;
• Interfere with or disrupt the integrity or performance of the Site, servers, or networks connected to the Site;
• Collect or harvest any personally identifiable information from the Site without authorization;
• Use the Site to transmit any unsolicited or unauthorized advertising or promotional material (spam);
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that we determine may harm us or users of the Site.

5.2 Order-Related Obligations

• Provide accurate delivery addresses and contact information when placing orders;
• Be available to receive delivery or pickup at the agreed time and location;
• Ensure that you are of legal age to purchase any age-restricted items where applicable;
• Refrain from placing fraudulent, duplicate, or fictitious orders;
• Pay for all orders placed through the Site using valid and authorized payment methods.

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, and may expose you to civil and/or criminal liability under applicable federal and state law, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and the Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.).

6. Ordering, Pricing, and Payment Terms

6.1 Order Placement

When you place an order through our Site, you are making an offer to purchase the selected food items at the stated prices. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when you receive a confirmation notification via email or through the Site. We are not responsible for orders that fail to complete due to technical errors, network interruptions, or incorrect information provided by the user.

6.2 Pricing

All prices listed on our Site are in United States Dollars (USD) and are inclusive of applicable sales taxes unless otherwise stated. Prices are subject to change at any time without prior notice. In the event of a pricing error on our Site, we reserve the right to cancel any affected orders and refund any amounts already charged, even after an order confirmation has been sent.

6.3 Payment

We accept payment through various methods as displayed at checkout, which may include major credit cards, debit cards, digital wallets, and other authorized payment processors. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information is accurate and complete;
• Charges incurred will be honored by your financial institution.

We use industry-standard encryption and security practices to protect your payment information. However, we are not responsible for any unauthorized charges resulting from the compromise of your payment credentials outside of our control.

6.4 Refunds and Cancellations

Due to the perishable and time-sensitive nature of food products, all sales are generally final once an order has been prepared or is in transit. If you experience a problem with your order — including incorrect items, missing items, or quality concerns — please contact us at [email protected] within 24 hours of receiving your order. We will review your concern and, at our sole discretion, offer a refund, store credit, or replacement as we deem appropriate. Orders may be cancelled only before food preparation has begun. Once preparation has commenced, cancellations will not be accepted.

7. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, photographs, audio clips, video content, software, code, data compilations, and the overall "look and feel" of the Site (collectively, "Content"), is the exclusive property of Pizza Ranch or its licensors and is protected by applicable intellectual property laws, including the United States Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, trade dress laws, and other applicable state and federal laws.

The Pizza Ranch name, logo, and all related marks, trade names, service marks, and trade dress are proprietary trademarks of Pizza Ranch. You are expressly prohibited from using these marks in any manner without prior written authorization from us.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with the Services. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any Content;
• Reverse engineer, decompile, or disassemble any software or technology underlying the Site;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Site;
• Use any Content for commercial purposes without our express written consent.

Any unauthorized use of the Content or intellectual property may result in civil and/or criminal liability. We reserve all rights not expressly granted in these Terms.

8. User-Generated Content

If you submit, post, upload, or otherwise make available any content through our Site, including reviews, feedback, comments, or photographs ("User Content"), you represent and warrant that:

• You own or have the necessary rights, licenses, and permissions to submit such User Content;
• The User Content does not infringe any third-party intellectual property rights, privacy rights, or any other rights;
• The User Content is accurate and not misleading;
• The User Content does not contain any harmful, offensive, defamatory, obscene, or illegal material.

By submitting User Content, you grant Pizza Ranch a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with our business and Services. We reserve the right to remove any User Content at our sole discretion without notice or liability.

9. Third-Party Links and Services

Our Site may contain links to third-party websites, platforms, or services that are not owned or controlled by Pizza Ranch. We provide these links for your convenience only and do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your interactions with third-party sites are governed solely by their respective terms and policies. We encourage you to review the terms and privacy policies of any third-party site you visit.

We may also integrate third-party services into our platform, such as payment processors, mapping services, or delivery partners. These third-party service providers operate independently and are subject to their own terms and conditions. We are not responsible for any acts, omissions, or errors of such third-party service providers.

10. Disclaimer of Warranties

11. Limitation of Liability

12. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Site or Services;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your infringement of any intellectual property or other rights of any person or entity;
• Your User Content or any content you submit to the Site;
• Your negligence, willful misconduct, or fraud;
• Any dispute between you and a third party arising from your use of our Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate with our defense of such claims. You may not settle any claim subject to indemnification hereunder without our prior written consent.

13. Food Safety and Allergen Disclaimer

Pizza Ranch takes food safety seriously and strives to provide accurate allergen and nutritional information on our Site. However, we cannot guarantee that our products are free from allergens, including but not limited to gluten, nuts, dairy, eggs, soy, shellfish, or other common allergens, as our food is prepared in facilities that handle these ingredients.

If you have a food allergy, intolerance, or dietary restriction, it is your sole responsibility to review all available allergen information before placing an order and to contact us directly with specific questions. We strongly encourage customers with severe allergies to consult with their physician before consuming our products. Pizza Ranch shall not be liable for any allergic reactions, health complications, or injuries arising from the consumption of our food products where allergen information was made available and the customer failed to exercise due care.

14. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch's principal place of business is located, without regard to any conflict of law provisions.

To the extent that any dispute is not subject to mandatory arbitration as described in Section 15 below, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located in the United States for the resolution of any disputes. You hereby waive any objection to the laying of venue of any such proceedings in such courts.

Our Services are intended for use by persons located within the United States. If you access our Services from outside the United States, you do so on your own initiative and are solely responsible for compliance with local laws. We make no representation that our Services are appropriate or available for use in other locations.

In connection with consumer protection, these Terms are also subject to the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in or affecting commerce. Where applicable, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may also apply to residents of California.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating any formal legal proceeding, both parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services informally. You must contact us at [email protected] with a written description of your dispute and the relief you are seeking. We will attempt to respond within thirty (30) days. If the dispute is not resolved informally within sixty (60) days of your notice, either party may pursue formal dispute resolution as described below.

15.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes that qualify for small claims court or involve claims of intellectual property infringement, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this arbitration agreement, shall be determined by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms.

The arbitration shall be conducted in English, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. The arbitrator shall have the authority to award any remedy or relief that a court of competent jurisdiction could order or grant, including injunctive relief, specific performance, and attorney's fees.

15.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Pizza Ranch agree otherwise, the arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.

15.4 Waiver of Jury Trial

BY AGREEING TO ARBITRATION, YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY FOR ALL DISPUTES COVERED UNDER THIS SECTION.

16. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Site or Services. We reserve the right, in our sole discretion, to:

• Suspend or terminate your access to the Site and Services at any time, with or without notice, for any reason, including your violation of these Terms;
• Discontinue any portion or all of the Services at any time;
• Remove your account and any associated User Content at any time.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to access and use the Site and Services will immediately cease. Any outstanding payment obligations, orders in progress, or provisions that by their nature should survive termination (including intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution) shall survive the termination of these Terms.

17. Changes to Terms of Service

We reserve the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our Site.

Your continued use of the Site or Services after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately discontinue use of the Site and Services. We encourage you to review these Terms periodically to stay informed of any updates.

Notwithstanding the foregoing, any changes to the dispute resolution provisions in Section 15 will not apply to disputes for which both parties have actual notice on or before the date the change is posted on the Site.

18. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable United States privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 45), and where applicable, the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) and the California Privacy Rights Act.

By using our Services, you consent to the collection, use, and processing of your personal information as described in our Privacy Policy. If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, the right to delete, and the right to opt out of the sale of personal information. For more information, please review our Privacy Policy or contact us at [email protected].

19. Electronic Communications

By using our Site and Services, you consent to receive electronic communications from us, including order confirmations, receipts, promotional materials, and legal notices. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you wish to opt out of marketing communications, you may do so at any time by following the unsubscribe instructions included in our marketing emails or by contacting us at [email protected]. Please note that opting out of marketing communications will not affect transactional or service-related communications, which we may continue to send as necessary.

20. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, governmental actions, labor disputes, power failures, internet outages, or supply chain disruptions. In the event of a force majeure occurrence, we will make reasonable efforts to resume performance as soon as practicable.

21. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or contrary to law for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or impaired by the invalidity, illegality, or unenforceability of any other provision. The parties agree to substitute for the invalid provision a valid provision that most closely approximates the intent and economic effect of the invalid provision.

22. Waiver

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be effective unless in writing and signed by an authorized representative of Pizza Ranch. A waiver by Pizza Ranch of any default or breach shall not constitute a waiver of any other or subsequent default or breach.

23. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other agreements, policies, or guidelines expressly incorporated by reference, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Site and Services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter hereof.

No oral or written information or advice given by Pizza Ranch or any of its representatives shall create a warranty or expand the scope of these Terms in any way. You acknowledge that you have not relied on any representations not expressly set forth in these Terms.

24. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. Pizza Ranch may freely assign its rights and obligations under these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, without notice to or consent from you.

25. Headings

The section headings used in these Terms are for convenience and organizational purposes only and shall not be used in the interpretation or construction of these Terms.

26. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, please contact us using the information below:

We will make every reasonable effort to respond to your inquiry within a reasonable timeframe. For urgent matters involving food safety, please contact your local health authority or emergency services as appropriate.